Privacy Policy

How we protect and manage your personal data

Last updated: September 2024

Introduction

Natavel Elite Developments Ltd. ('we', 'us', 'our') is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We are committed to complying with the General Data Protection Regulation (GDPR) and Cyprus data protection laws to ensure your personal data is processed lawfully, fairly, and transparently.

Data Controller

Natavel Elite Developments Ltd.

Nikiforou Vretakou 5

8035 Paphos, Cyprus

Email: properties@natavel-elite.com

Phone: +357 99 464192

Information We Collect

Personal Information

  • Name and contact details
  • Email address
  • Phone number
  • Property preferences and requirements
  • Investment interests and budget

Technical Information

  • IP address and location data
  • Browser type and version
  • Device information
  • Website usage patterns and preferences

Legal Basis for Processing

Consent

You have given clear consent for us to process your personal data for specific purposes.

Contract

Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.

Legitimate Interests

Processing is necessary for our legitimate interests or those of a third party, provided your rights and freedoms do not override these interests.

How We Use Your Information

  • To provide property viewing and consultation services
  • To respond to your inquiries and communicate with you
  • To send you relevant property updates and investment opportunities (with your consent)
  • To comply with legal obligations and protect our legal rights
  • To improve our website and services
  • To analyze website usage and optimize user experience

Information Sharing

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

  • With trusted service providers who assist us in operating our website and conducting our business
  • When required by law or to respond to legal process
  • With your explicit consent
  • In connection with a merger, acquisition, or sale of assets

Cookies

We use cookies and similar tracking technologies to enhance your experience on our website.

Necessary Cookies

Essential for website functionality and cannot be disabled.

Analytics Cookies

Help us understand how visitors interact with our website.

Marketing Cookies

Used to deliver relevant advertisements and track campaign effectiveness.

Data Security

We implement appropriate technical and organizational measures to protect your personal data:

  • SSL encryption for data transmission
  • Restricted access to personal data
  • Regular staff training on data protection
  • Regular security audits and updates

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

  • Customer data: 7 years after last interaction for tax and legal purposes
  • Marketing consent: Until withdrawal of consent
  • Legal claims: As required by applicable limitation periods

Your Rights

Right to Access

Request a copy of your personal data

Right to Rectification

Request correction of inaccurate data

Right to Erasure

Request deletion of your data ('right to be forgotten')

Right to Restriction

Request restriction of processing

Right to Portability

Receive your data in a portable format

Right to Object

Object to processing based on legitimate interests

Right to Withdraw Consent

Withdraw consent at any time where processing is based on consent

International Transfers

As we operate from Cyprus, an EU member state, your data benefits from EU data protection standards.

Any transfers outside the EU are conducted with appropriate safeguards in place, such as Standard Contractual Clauses or adequacy decisions.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last updated' date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Natavel Elite Developments Ltd.

Email: properties@natavel-elite.com

Phone: +357 99 464192

Address: Nikiforou Vretakou 5, 8035 Paphos, Cyprus

Hosting Information

This website is hosted by Hostinger.

Server location: Frankfurt, Germany (European Union).

Hostinger is GDPR compliant and meets all EU data protection standards.